Z11 Recall update
The Z11 recall affects models 2017 and 2018 and Chrysler Pacifica Hybrid cars in case of a fire. No other Pacifica models are affected. The company advises owners of hybrid vehicles not to recharge and keep them from other vehicles.
An estimated 20,000 minivans were recalled earlier this year due to a fire risk. The owners were advised not to plug them in or leave them outside.
There is now a fix for 2017 and 2018 Chrysler Pacifica Hybrid minivans, which were recalled in February because of a fire risk. Owners have been unable to plug their vehicles into the charger since February when the recall was first announced. They have also had to park their vehicles away from homes and other buildings.
After 12 complaints of minivans setting themselves ablaze while parked, Chrysler first recalled the vehicles. All the fires were reported to have been started near the high-voltage battery and occurred while the vehicles were being charged. According to the automaker, it will provide a free software upgrade to improve vehicle monitoring and allow dealers to inspect and replace damaged batteries if necessary.
Chrysler advises owners to park their cars outside, away from any structures, and not to charge their vehicles until the problem is resolved at a Chrysler dealer. According to Chrysler, there have not been any injuries or accidents related to the recall.
The Pacifica Hybrid is powered by an LG battery, which was also used in the defective batteries in some Hyundai Kona EVs. Stellaris, which owns Chrysler, declined to comment on whether the recalls were related.
Vehicles Recalled: 19,808 Chrysler Pacifica Hybrid minivans, 2017 and 2018, manufactured between August 12, 2016, and August 7, 2018.
The problem is Vehicles could catch fire. According to Chrysler documents, the National Highway Traffic Safety Administration has not yet determined the cause of the fires, nor have they determined if they are due to the high-voltage batteries. However, a Stellantis spokesperson told CR that the “remedy will allow customers to resume vehicle operation, as outlined in their owner’s manuals.”
The solution: Chrysler dealers will upgrade the high-voltage battery software to ensure it is more alert for potential fires in the battery pack. Dealers will inspect the battery pack and replace it if necessary.
Contact the manufacturer: Chrysler dealers will notify affected owners by mail beginning on October 11, 2022. To schedule an appointment for a repair, owners should contact their local Chrysler dealership. You can also contact Chrysler at 800-853-1403.
NHTSA campaign #:22V077. Chrysler’s number for this recall is Z11.
Check to determine if your vehicle is subject to an open recall. The website of the NHTSA will let you know if your vehicle is subject to any recalls.
If your 17-digit vehicle identification (VIN) does not appear on NHTSA’s website, your vehicle isn’t currently under recall. You should check back often to verify whether automakers have recalled your vehicle.
What do I do when my Chrysler Pacifica is recalled?
To schedule a repair, owners should call their local Chrysler dealership. You can also contact Chrysler at 800-853-1403. NHTSA campaign number 22V077. Chrysler’s number for this recall is Z11.
Is the Chrysler Pacifica hybrid safe?
The 2023 Chrysler Pacifica Hybrid received an overall safety rating from the National Highway Traffic Safety Administration. It earned four stars in frontal and rollover crashes and five stars in side crashes.
Does Chrysler make hybrid cars?
The Chrysler Pacifica Hybrid has more cargo space than an SUV, with 81 seating options. This plug-in hybrid is the most family-friendly seven-passenger model. You can remove the second-row seat and store the third row on the floor for more cargo space.
Why was the Pacifica discontinued?
The Pacifica saw only five models years before it was retired because no one was buying it. Chrysler had ambitiously hoped to sell more than 100,000 Pacificas each year. However, sales declined sharply after 2004.
Do recalls ever expire?
Emissions, Safety, and Compliance Recalls are not subject to expiry. Until the repairs are completed, affected vehicles will still be eligible. Customer Satisfaction Programs are another type of vehicle program that can be used. They typically have mileage limits and expiration dates.
Can I drive Pacifica hybrid without charging?
Owners are not required to stop driving their vehicles by the company. PHEVs combine an internal combustion engine and an EV-like battery with electric motors. Owners can drive their vehicles as gasoline-powered cars, but they don’t need to be charged.